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Ci777 (ci777.onl) takes your privacy seriously. This Privacy Policy explains how ci777 collects, uses, stores, and protects your personal information. By using the ci777 website or app, you agree to this Privacy Policy.

1 Introduction

Ci777 is a trusted online gaming and betting platform. We believe your personal information belongs to you. That is why ci777 is always transparent about what data is collected and why.

This Privacy Policy applies to the ci777.onl website, mobile app, and all related services. It is in effect whenever you access, register with, or use any service on ci777.

2 Data Collection

Ci777 collects your information in several ways. The types of data collected are described in detail below.

Information Provided Directly

• Registration Details: Full name, mobile number, email address, and date of birth.
• Identity Verification (KYC): A copy of your National ID, passport, or driving licence.
• Payment Details: Mobile banking number (Mobile Banking, Nagad, Rocket, Upay).
• Contact Information: Messages sent to support and details of complaints.

Automatically Collected Information

• Device Information: IP address, browser type, and operating system.
• Usage History: Page visits, time spent playing games, and betting history.
• Location Data: Approximate location, with your consent.
• Cookies: For session management and saving preferences.

3 Use of Data

Ci777 uses your information for specific, defined purposes. We never collect or use more data than is required.

• Account Management: To create, manage, and maintain your ci777 account.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: To prevent fraud, money laundering, and access by minors.
• Customer Support: To respond to your questions and complaints promptly.
• Responsible Gaming: To identify signs of problem gambling and provide timely support.
• Platform Development: To analyze usage patterns and improve our services.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Marketing Communications: To send you offers and promotions only with your consent.

4 Data Sharing

Ci777 does not sell or rent your personal information. However, in limited circumstances, data may be shared with third parties.

When Your Information May Be Shared

• Payment Processors: With mobile banking operators to process deposits and withdrawals.
• KYC Service Provider: With approved third parties for identity verification purposes.
• Legal Authorities: In compliance with legal orders from courts or regulatory authorities.
• Fraud Prevention: With industry bodies to prevent fraud and money laundering.
• Technology Partners: With service providers essential to the operation of the platform.

5 Cookie Policy

Ci777 uses cookies to enhance your browsing experience and keep the platform secure. Cookies are small text files stored on your device.

Types of Cookies

• Essential Cookies: Required for login sessions and security. Disabling these will prevent ci777 from functioning properly.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: To understand how the platform is used. These can be turned off.
• Marketing Cookies: To display relevant advertisements. Not used without your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some ci777 features to stop working.

6 Data Retention

Ci777 retains your information only for as long as necessary. Retention periods vary depending on the type of data.

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Financial Transaction Data: Generally 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For as long as the account remains active.
• Marketing Data: Deleted immediately upon withdrawal of consent.

7 Your Rights

You have several important rights regarding your personal information at ci777. We always respect and uphold these rights.

To exercise any of these rights, please contact the ci777 support team. Requests are typically responded to within 30 days.

8 Children's Privacy

Ci777 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• If any data belonging to a minor is collected, it will be deleted immediately.
• The account will be permanently closed.
• If a parent or guardian reports that a minor has an account, swift action will be taken.

9 Security Measures

Ci777 follows the highest industry security standards to protect your information. Our technical and organizational measures are continuously updated.

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Firewall Protection: An advanced firewall blocks unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Audits: Regular security audits conducted by third parties.
• Staff Training: Regular training is provided on data protection.
• Data Backup: Your data is kept in secure backups.

10 Third-Party Services

Ci777 uses certain third-party services on its platform, such as payment gateways, game providers, and analytics tools. Each of these services has its own privacy policy.

• Payment Partners: Mobile Banking, Nagad, Rocket, and Upay's own privacy policies apply.
• Game Providers: Authorized game studios have access to limited gaming data only.
• Analytics Services: Anonymous usage data is collected to improve the platform.

Ci777 shares only the necessary data with third parties and partners only with those who meet our privacy standards.

11 Policy Updates

Ci777 may update this Privacy Policy from time to time. If changes are made, you will be notified via your registered email or through a notice on the platform.

• The "Last Updated" date at the top of the page is kept current at all times.
• At least 7 days' notice will be given before any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account.

12 Contact

For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact the ci777 support team.

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 1–6 hours
• Rights Request: Resolved within 30 days at most